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Author Topic: Helix DBS-1000 Proportional Thermostat  (Read 1723 times)

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Offline Donnie_K

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Helix DBS-1000 Proportional Thermostat
« on: January 15, 2009, 12:23:35 AM »
I just ordered mine today, so I haven't gotten it yet. But let me tell you something about quality service. As most of you know, my yellowhead retic is about to drop eggs on me within the next week, and I don't have my incubator finished yet. So I went to order my thermostat this morning, and was calling around trying to find someone who could get it shipped today, and I wanted it overnighted. Well this morning NOBODY was answering phones, I even called helix controls directly, and left them a voicemail. I ended up finding http://www.reptilebasics.com and talked to the owner and he agreed to ship one today and overnight it. Well a little after that the president of Helix Controls returns my call, I tell him I had actually just ordered from one of his retailers. He told me Rich at reptilebasics was a great person to order from and he was glad I got it done. we hang up. Then this suprised me, he called me back (the president of helix) just a few minutes later and spend another half an hour giving me as much advice as he could about building an incubator and even offered to help me discuss ways to get the mother retic off the eggs. Now I only just ordered so obviously I don't have my product yet, but something tells me that these are only the best kind of people to work with and I already think I will be buying many many more helix thermostats. I'll let you all know how it performs in a few days.
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Offline juddb

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Re: Helix DBS-1000 Proportional Thermostat
« Reply #1 on: January 15, 2009, 12:38:11 AM »
Donnie, good choice with reptile basics!  Rich is the bomb :occasion13:.  I get sweet stuff from him all the time!  He must have started working on customer service skills at 4 or so yrs of age!  As for the helix, i love them.  I use helix and herpstats, but i prefer helix.... Great choice.  What type of incubator are you using?
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Offline Donnie_K

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Re: Helix DBS-1000 Proportional Thermostat
« Reply #2 on: January 15, 2009, 12:52:17 AM »
actually an old refrigerator and some flexwatt with a computer like 115v fan for circulation, some 27 quart tubs and perlite.
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Offline juddb

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Re: Helix DBS-1000 Proportional Thermostat
« Reply #3 on: January 15, 2009, 12:55:24 AM »
Nice!  I hope everything works out for you!  Helix is a beast tstat, you wont be dissapointed.
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Offline william123

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Re: Helix DBS-1000 Proportional Thermostat
« Reply #4 on: January 19, 2009, 04:26:39 PM »
I have heard nothing but good things about reptilebasics and have a friend who breeds bps and all his racks and thermostats come from them, he also sells there racks at the havre de grace show in maryland. I plan on getting a 5 tier rack system from them with the same exact thermostat you have orderd so i hope you plan on posting your review on the thermostat its self, id really llike to know.
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Offline Donnie_K

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Re: Helix DBS-1000 Proportional Thermostat
« Reply #5 on: January 19, 2009, 06:11:14 PM »
so far this thing is rock solid, temps don't vary in my incubator hardly at all. And if I lose power or unplug it to move it, it doesn't lose it's settings when you plug it back in, absolutely awesome stat!
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Welcome... To the Dark Side

"Did you hear the word about me playing the game?
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 Did you hear the word about me being a prick?
 Did you know I don't care? You can suck my...
 Did you hear the word about me trying to die?
 Fist in the air and a finger to the sky.
 Do I care if you hate me? Do you wanna know the truth?
 C'est la vie....adiós....good riddance....fuck you!"

Offline aaramire

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Re: Helix DBS-1000 Proportional Thermostat
« Reply #6 on: January 22, 2009, 08:09:48 PM »
RBI is the best!!!! I get most of my snakes from their partner company Coldblooded Novelties, and I have never had a bad experience working with those guys. Plus it helps that they live about an hour away, which is really convenient. Good luck with your eggies!!!
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~Alli
Keeping cats allows man to cohabitate with tigers. Keeping reptiles allows man to cohabitate with dinosaurs.

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